View All Articles 60 - NALC Update on use of 'Council' email addresses

NALC Update on use of 'Council' email addresses

24th of March, 2023

Use of councillor email addresses

We have advised on scenarios where councils have resolved that all councillors and staff use council emails addresses and some councillors refused to use the council email address. Our advice was that a councillor cannot be mandated to use a council email address. In our view it is best practice for corporate council emails to be used by all and a council can have a policy saying that it will only use council email addresses for correspondence. A councillor who refuses to use a council email address may not receive written council communications if the council decides not to use other methods of communication with the councillor.